How are we doing?

We take our customer service standards seriously and monitor and report our progress. These pages give you information on our service standards and our current performance.

We welcome feedback, comments, compliments and complaints because they help us improve our services for all our customers.

Compliments and Complaints

We have a Compliments and Complaints leaflets which explains how you can compliment staff for good service or making a complaint if you are disatisfied. You can use our Complaint Form form if you wish to make a complaint. 

• Performance Matters

  

  How we are performing against our key indicators, targets and service standards

• Service Standards

• Tenants Annual Report

  

   Take a look at our latest Tenants Annual Report

• Customer Feedback

  

   We want to hear your feedback