We take our customer service standards seriously and monitor and report our progress. These pages give you information on our service standards and our current performance.
We welcome feedback, comments, compliments and complaints because they help us improve our services for all our customers.
Compliments and Complaints
We have a Compliments and Complaints leaflets which explains how you can compliment staff for good service or making a complaint if you are disatisfied. You can use our Complaint Form form if you wish to make a complaint.