Golding Homes appoints new Director of Operations | News Archive

Annemarie Roberts will be joining Golding Homes from One Housing Group on 2 December as the new Director of Operations.

Annemarie brings ten years housing experience with her to Golding, having held a variety of senior roles at One Housing, most recently as Director of Customer Operations.

Chief Executive of Golding Homes, Gary Clark, said: “We are delighted to announce that Annemarie will be joining us on 2 December. The skills and experience she brings will be invaluable to leading our landlord services and our ambitions to improve our customer experience.

“It has been a challenge to fill the shoes of our long-serving Operations Director Jillie Smithies who will depart in the New Year, but we are pleased to have them both here for a period to enable a smooth transition. I would like to publicly thank Jillie for her loyal service and wish her all the best for the future.”

Annemarie commented: “I’m looking forward to joining Golding Homes and taking on this exciting new role. I am passionate about putting our customers first and delivering a great landlord service to residents.

“Golding’s ambitious plans to grow and ongoing commitment to the local communities where it operates, was a key factor in my decision to join them. I look forward to this new challenge and being part of Golding’s bright future.”

In her ten years at One Housing Group, Annemarie has delivered a new Group Customer Service Strategy and lead the Customer Service Programme Board, using technology to transform services.