Financial support for our customers with Golding Giving
In response to the latest period of lockdown, we have been looking at what we can do to support our customers so are re-launching our Golding Giving hardship fund. The fund supports customers who are struggling financially during the current Covid-19 pandemic.
The fund provides emergency financial support for essentials such as food, gas, and electricity, where other sources are not available to residents or their households. It is a one-off payment of up to £100 paid directly into your bank account.
Last year more than 250 households benefited from our Golding Giving hardship fund.
One resident, who received it last year, said: “Thank you so much for the hardship payment. I couldn’t believe it when I saw it in my account on Saturday morning. It came just at the right time for me and my four children. I filled up my cupboards and freezer and topped up some electric. Something less to worry about, thank you."
Another resident contacted Golding Homes last year, as he was self-employed and struggling to pay the bills. He cried with relief when he was referred to the hardship fund and received a payment.
Interim Chief Executive Sue Chalkley said: “We know that these are still challenging times for our customers, and we want to continue to do all we can to help. Re-launching our Golding Giving hardship fund is one way that we can support our customers with money to buy food or pay bills.
Golding Giving is a discretionary one-off payment of up to £100 for Golding Homes customers. The scheme has a limited fund and works on a first-come, first-served basis, it is also limited to one award per household. The hardship payments must be related directly to the consequences of the Coronavirus outbreak.
Remember if you are struggling at this time, we also offer a Tenancy Support service aimed at helping people with benefit applications and debt advice. There is also a Workwise scheme that can help residents back into work.
If you think you might qualify for Golding Giving or need some support from our other services, please give us a call to discuss applying on 0300 777 2600.