Rent FAQs

Here you will find the answers to some frequently asked questions relating to rent and service charges. 

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My rent is paid by the housing element of Universal Credit. Do I need to do anything?

If you are claiming the housing element of Universal Credit you must inform the Department for Work and Pensions with the details of your new rent amount through your online journal.

If your housing element of Universal Credit does not cover your full rent and service charges, you need to ensure that the full charge is paid to us