Rent FAQs

Here you will find the answers to some frequently asked questions relating to rent and service charges. 

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What is an eligible / non-eligible service charge?

An eligible service charge is a charge that can be claimed from Housing Benefit or the housing element of Universal Credit, while a non-eligible service charge can’t. An example of a non-eligible service charge is the cost of heating and hot water for your home if it’s supplied from a communal boiler.