Report a Repair

The quickest and easiest way to report a repair to us is through our new online customer tool,  MyGoldingRegister today for 24/7 access to your account.  

MyGolding offers a secure way to book a repair at a time and place that suits you. Registration is easy. Just follow the link and have your tenancy number and a valid email address to hand. You can find your tenancy number at the top of your rent statement. 

You can also report a repair by  calling us and selecting option 1.

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Is your home less than a year old?

A repair on a home that is less than a year old is called a defect and will be dealt with through our Defects Procedure. To report a defect please call us on 0300 777 2600 and select Option 1. 

We will contact the Developer to rectify the issue.