• You said, we did

    You said, we did

    Keeping our promises

    Golding Homes is committed to listening to our customers and acting on your feedback.

    Our Performance

You said, we did

We take your feedback through complaints, surveys, and compliments seriously. Our ‘You Said, We Did’ feature details what we've done to improve our services to you over the last year.

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You said, we did February 2022


  • You said: Leaseholders would like access to the MyGolding portal to check their statements and pay their bills. 
  • We did: We launched MyGolding for our leaseholder customers in December 2021. 


  • You said: You wanted to see more activities being held in our Opal schemes. 
  • We did: We’ve started some arm chair exercise classes in Hardwick House, and Lenham House, and digital training in our Shepway scheme.