You said, we did
We take your feedback through complaints, surveys, and compliments seriously. Our ‘You Said, We Did’ feature details what we've done to improve our services to you over the last year.
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You said, we did May 2022
- You said: you wanted us to do more in your communities to tackle issues with waste, bin stores and noise nuisance.
- We did: we're working in partnership with Miadstone Borough Council (MBC) Waste Disposal team to take action in your neighbourhoods. So far we've sent out 24 waste disposal agreements to customers that aren't getting rid of their rubbish correctly, served notices with MBC to seven different blocks to educate everyone on waste disposal, handed out a fine to a private resident who had been found fly-tipping on our land and created neighbourhood agreements which help to explain everyone's responsibility in keeping neighbourhoods clean and safe for everyone to enjoy.