You said, we did
We take your feedback through complaints, surveys, and compliments seriously. Our ‘You Said, We Did’ feature details what we've done to improve our services to you over the last year.
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You said, we did October 21
- You said: We take too long to answer the phone.
- We did: We've cross trained our team so that more people can help with your queries, including answering repair calls which cuts down on call waiting times.