Emotional and practical support

Our Tenant Support and Wellbeing Service (TSWS) is available free to all Golding customers. It provides independent practical information, resources, and counselling to help you balance your work, family and personal life. Available no matter when or where, anytime, any day, support is just a phone call away. Or you can find support online if you prefer.  

There's no limit to the number of issues you can get support with, and there's no cost to use the service. This service offers support on a wide range of work, family and personal issues, including but not limited to:   

• Health and wellbeing information  

• Mental health and wellbeing  

• Relationships  

• Family matters  

• Managing debt  

• Workplace issues  

• Your rights as a consumer  

• and much more...  

The Tenant Support & Wellbeing Service is available 24/7, 365 days a year, over the telephone and online. The service aims to answer your questions quickly and will also refer you to the most appropriate source of support, including counselling, legal, financial, childcare and consumer experts.