Kitchens

 

We’ll maintain your kitchen throughout its life, repairing wear and tear damage. When doors, worktops and tiles have been damaged, or need to be replaced we’ll always try to match the colour and style, but where this isn't possible, we’ll colour match as best we can.

Table of responsibilities and actions

*refer to recharge policy

REPAIR	PRIORITY	RESPONSIBILITY	NOTES
Cooker Socket	Routine repair	Us
Kitchen cupboards and worktops	Routine repair	Us	If a replacement is needed, we’ll always try to match the colour and style, but where this isn't possible we’ll colour match as best we can. We’ll allow for normal wear and tear but you may be recharged if the damage was caused by you.
Kitchen cupboards and worktops	Full replacement	Us*	If a replacement is needed, we’ll always try to match the colour and style, but where this isn't possible we’ll colour match as best we can. We’ll allow for normal wear and tear but you may be recharged if the damage was caused by you.
Plugs and chains		You
Kitchen sink and drainer	Routine repair	Us*
Tiled splash backs	Routine repair	Us*	We’ll always try to match the colour and style, but where this isn't possible we’ll colour match as best we can.
Blocked sink		You	You should try to clear the blockage yourself. If you can't clear it, you can call us but you may be charged for the repair.
Appliances such as fridges, freezers, washing machines, dishwashers, cookers and hobs		You	Unless owned by Golding Homes.
Electric oven or hob (Market Rent customers only)	Emergency – make safe	Us
Gas oven or hob (Market Rent customers only)	Emergency – make safe	Us
Dishwasher, fridge freezer, washing machine & fittings (Market Rent customers only)	Routine  repair	Us
Electric oven or hob (Market Rent customers only)	Replacement	Us
Gas oven or hob (Market Rent customers only)	Replacement	Us
Dishwasher, fridge freezer, washing machine & fittings (Market Rent customers only)	Replacement	Us
Kitchen fire doors (flats only)	Routine - full repair	Us