1. About Us

    1. Our Corporate Plan
    2. Legal
    3. Our Performance
      1. Monthly Performance
      2. Tenant Satisfaction Measure
        1. Latest tenant satisfaction measures
      3. Corporate Performance
      4. Improving Services
        1. Asset Management Strategy - Year One
    4. Contact us
      1. Complaints and Compliments
        1. Complaints Annual Report
      2. Update my details
    5. Our Team
      1. Our Board
      2. Our Executive Team
      3. Senior Leadership Group
    6. Work for us
      1. Gender pay gap
      2. Total Rewards Package
      3. Our Vacancies
      4. Life at Golding
    7. Development Opportunities
    8. Partners
      1. Working with suppliers
    9. Policies & Procedures
      1. Privacy Notice
      2. Equality, Diversity and Inclusion
    10. Publications
      1. Customer Annual Report 2023/24
      2. Newsletters
      3. Leaflets & Advice Sheets
      4. Customer Annual Report

  2. Find a home

    1. Rent from us
      1. Moving in
      2. Mutual Exchange
      3. Right to Buy & Right to Acquire
    2. Current Developments
      1. Regenerating Shepway
    3. Buying a home
      1. Shared Ownership
      2. Homes for sale
    4. Private Rent

  3. News

    1. News Archive

  4. Your Community

    1. Our Neighbourhood Commitment
    2. We Care Awards
    3. Employment help and support
      1. Personal Development Grant
    4. Community Investment projects
      1. Garden Competition
    5. Get Involved
      1. Customer Engagement Opportunities
    6. Neighbourhood Improvements
      1. Neighbourhood Action Days

  5. Your Home

    1. Damp and mould
    2. Sustainability
    3. Building Safety
    4. Garages
    5. Rent support
      1. Understanding Universal Credit
      2. Better Off Calculator
      3. Money saving tips for your household
        1. Free or discounted healthcare
        2. Broadband and mobile phones
        3. Support from other organisations
          1. Travel
          2. Food
          3. Water
          4. Contents insurance
        4. Reducing damp and mould in your home
      4. Cost of living advice on debt
      5. Budgeting advice
      6. Cost of living benefits advice
    6. Safe decent homes
    7. Pay my rent
      1. Service Charges
        1. Variable service charges 2024
        2. Charged services
          1. Home owners - additional service descriptions
          2. OPAL - additional service descriptions
    8. Repairs Handbook
    9. Report a repair
      1. Emergency repairs
    10. Support & Advice
      1. Summer safety
      2. Maintaining your home in winter
      3. Domestic Abuse
        1. Domestic Abuse support and advice contacts
      4. Good neighbours
      5. Anti Social Behaviour
        1. ASB useful contacts
    11. MyGolding
    12. OPAL - Older People, Active Lives
      1. Golding Lifeline
    13. Your tenancy agreement
      1. Tenancy Fraud
      2. Car parking
      3. Rent & service charges
      4. Ending your tenancy
      5. Evictions
    14. Leaseholders

  6. Your Customer Offer