Equity Diversity and Inclusion

Golding tradesperson with customer in their home

We're committed to Equity, Diversity & Inclusion (EDI). In 2021 we launched our EDI strategy and continue to progress towards becoming a more diverse and inclusive organisation.

Here's our commitment statement:

Our commitment to Equity, Diversity and Inclusion (EDI) is embedded in our practices, behaviours and values of We Care, We Take Pride and We Welcome New Ideas.

We embrace individuality and believe our differences as individuals make us stronger as an organisation . We want to create an environment where colleagues can thrive, feel heard, seen, valued and are able to bring their “whole self” to work.  

By creating  an inclusive and dynamic environment where people can be themselves, it supports us to bring together a diverse range of people and enable s us to perform to our best in our roles; providing solid gold services  to our customers and investing in the quality of our homes to support customers’ needs now and in the future.  

Our EDI progress means getting to know our customers and colleagues better, building stronger relationships and connections to have a better understanding of individual  needs; helping us to tailor our services and homes to better meet the needs of our diverse communities and remove any potential barriers. 

We’re  committed to reviewing our progress and becoming the best we can be. We’ll complete the  Chartered Institute of Housing (CIH) EDI gap analysis as part of our ongoing work to be a more inclusive organisation, identifying any gaps and working together to make positive change.

Our Progress so far

List of ED&I achievements

Current Measures of Success

  • Positive balance with a 50/50 male and female split across the Senior Management Team and Executive Team
  • Ethnicity and Gender Pay Gap reporting
  • An Ideas Hub which is a voice for everyone. This measures who, within the organisation, propose the ideas 
  • Our colleague surveys specifically measure feedback on Diversity 
  • Monitoring colleague diversity data including recruitment as we strive for a more diverse workforce. 

 Our next steps

  • Measuring the diversity of colleague diversity promoted internally
  • A great company culture – measuring our progress through our Culture Survey
  • Continuation of Customer Service focus, including Customer Service training
  • Continuing to build on the importance of EDI and our diversity standpoint through social media campaigns
  • Working towards a stronger employer brand to attract diverse candidates via our website, including Disability Confident accreditation