News Archive

  1. Our September performance

    Each month we share our performance figures with our customers to be open and honest about how we're doing.

  2. Our October performance

    Each month we share our performance figures with our customers to be open and honest about how we're doing.

  3. The Housing Ombudsman wants your views

    In September this year the Housing Ombudsman launched the Complaint Handling Code. The aim of the Code is to resolve complaints quickly and for organisations like Golding to learn from things that have gone wrong and to make service improvements that benefit everyone. It also acts as a guide for anyone that wants to complain because it sets out what they should expect from the complaints' process.   

  4. Safeguarding is everyone's responsibility

    We're supporting National Safeguarding Adults Awareness Week (20-24 Nov), which is all about protecting people from harm and abuse.   

  5. The MyGolding app is live

    We’re pleased to announce that we’ve launched the MyGolding mobile app providing you quick and easy access to your account, anytime, anywhere.  

  6. Speak to Steph

    Your chance to chat to our Chief Executive

    Our Chief Executive, Steph Goad, is looking forward to her next customer phone in session on Thursday 12 October.

  7. Blueprint for cleaner, greener and safer neighbourhood

    We've worked in partnership with local housing association mhs homes and other local providers to create our first joint Neighbourhood Charter which will benefit over 4,000 customers living in Marden.  

  8. Our Customer Annual Review 2022/23

    Our Customer Annual Review shows our performance over the past financial year and has been produced in collaboration with you, our customers.

     

  9. Our August performance

    Each month we share our performance figures with our customers to be open and honest about how we're doing.

  10. The Government wants your view…..

    The Government are reforming the way that social housing is regulated and you can have your say about this now on their website.  

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