News Archive

  1. Shepway Community Larder receives funding boost

    A partnership between Golding Homes and local security firm TMS Protection has helped secure a funding boost of £200 a month for the Shepway Community Larder.

  2. First Closure Order in Maidstone frees community of ASB

    Goldiong Homes and Kent Police enforce closure order of home in Maidstone

    Last month Golding Homes worked with Kent Police to secure a three-month extension to a closure order on a flat in Maidstone, permanently resolving an issue of serious anti-social behaviour (ASB) which had been making neighbours lives a misery.

  3. Have you received a Section 20 notice in the post?

    A number of customers have been sent what are called “Section 20” notices this week to advise about changes to our electricity supplier.

  4. Introducing our Customer Strategy

    We’re really pleased to launch our new Customer Strategy 2024-26 which sets out our priorities for delivering excellent services to our customers. We’ve listened to over 700 customers and this strategy reflects their views. 

     

  5. Our May 2024 performance

    Each month we share our performance figures with our customers to be open and honest about how we're doing.

  6. Our April 2024 performance

    Each month we share our performance figures with our customers to be open and honest about how we're doing.

  7. Responsible pet owners days

    We understand the benefits owning a pet can have and recently changed our Pets Policy to enable customers to keep pets in their homes, regardless of their property size. 

  8. Speak to Steph

    Our Chief Executive, Steph Goad, is looking forward to her next customer phone in session on Thursday 27 June.

  9. Our Customer Compass survey is helping to understand our customers diverse needs

    Customer Compass logo

    To make sure we can meet the needs of all our customers we must understand you better. We’re committed to collecting data on our customers to make sure we can meet your diverse needs. This is a two-way conversation and will help us to help you.  

    We’re calling this our Customer Compass, as it’ll help us to navigate how   we can best deliver our services to you.  

  10. We're introducing Connect Benches to get people talking

    We're introducing Connect Benches as a way to help combat loneliness and promote positive mental health at our sheltered schemes communal gardens. Thanks to an idea from customer, Mark Allan, we're bringing the project to life and getting people outside and talking. 

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