Damp and mould

We want all of our customers to live in a home that's safe, warm and free from damp and mould. 

Here you can find out more about: how damp and mould can occur, how we deal with damp and mould and advice on how to avoid it happening in the home. 

To report damp and mould, use the form at the bottom of the page.

  1. What is damp and mould?
  2. Preventing condensation
  3. Our approach to damp and mould

Report damp and mould

To report an issue with condensation, damp or mould in your home please complete the form below.

Report damp and mould

New builds

If you live in a new build property, please complete the form below to report damp and mould in your home.

Report damp and mould