What's going on?

Our October performance

Each month we share our performance figures with our customers to be open and honest about how we're doing.

The Housing Ombudsman wants your views

In September this year the Housing Ombudsman launched the Complaint Handling Code. The aim of the Code is to resolve complaints quickly and for organisations like Golding to learn from things that have gone wrong and to make service improvements that benefit everyone. It also acts as a guide for anyone that wants to complain because it sets out what they should expect from the complaints' process.   


Stay alert for scams

Scammers are constantly coming up with new ways to target people and, at this time of the year they often increase their efforts to steal from you.

Safeguarding is everyone's responsibility

We're supporting National Safeguarding Adults Awareness Week (20-24 Nov), which is all about protecting people from harm and abuse.   

The MyGolding app is live

We’re pleased to announce that we’ve launched the MyGolding mobile app providing you quick and easy access to your account, anytime, anywhere.  

Enjoying Bonfire Night Safely

Ahead of Bonfire Night this weekend, we want to share some tips and best practice for enjoying the festivities safely.

Storm Ciaran

How we're responding to Storm Ciaran and the high winds.

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