• Your money

    Rent and service charges

    This week we're sending letters to our customers about rent and service charges from April 2024.  Please see the dedicated pages for more information and answers to some frequently asked questions.

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  • Rent FAQ image home money calculator banner.

    Your money

    Service charges are changing

    From April, some of our customers will move from a fixed to a variable service charge. We're sending letters to affected customers to explain more. For more information, please read our FAQs.

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    Our customers

    Reporting made easier

    Report cases of condensation, damp and mould in your home using our online form. 

    Find out more 

  • Tree with sun behind it in a frosty field

    Your home

    Maintaining your home in winter

    Here's a few simple safety measures you can follow to help you maintain your home in colder months. 

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  • Cost of living support and advice

    We understand managing your money is a challenge at the moment. We’re here to help.

    Find out more

What's going on?

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Putting customers at the heart of our business

Since 2020 we’ve been building a new and exciting way of working together t hat’s changing how decisions are made, and how your services are delivered.  ...

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Helping to improve our services

We’re committed to improving our services to provide you with a better customer experience. To help us with this aim our customer services team will be attending a series of training workshops i...

Housing Associations’ Legal Alliance membership

We've joined the Housing Association s’ Legal Alliance (HALA), a group of leading UK housing associations who , together , work to drive efficiencies in legal services to its members. &...

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Time for a change?

People are our greatest asset, and we're committed to developing and recognising our colleagues and creating a happy, motivated and engaging work environment.

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We're more than just a housing association

We're here for the long term and intend to grow, develop, and deliver year-on-year improvements that will make a lasting difference to our customers. We can only do this with the commitment, energy, and enthusiasm of a great team.  

See our vacancies