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    Our customers

    C1 rating from the Regulator

     We're proud to have secured the top consumer (C1) rating from Regulator for Social Housing.  

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    Our customers 

    On Wednesday 29 April  we’ll be visiting a number of our estates as part of our Big Door Knock. Please take the time to talk to us – your views are really important.

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    Rent and Services Charges 2026

    Letters detailing rent and service charges for the coming year (2026/27) will be landing on customers' doormats this week. It's important that you pay new charges from 1 April, and we're here to help.  For more information, including answers to the questions customers most frequently ask, please see the dedicated pages now available. 

    Find out more

     

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    Our customers

    Set up a direct debit on MyGolding

    Manage a payment timetable that suits you best with direct debit on MyGolding. Our customer portal is available 24 hours a day, 7 days a week. 

    Find out more 

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    Fair access to our services

    We want to support all customers to have fair access to our services.

    What does this mean?

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    How we're doing for you

    You can find out how we're performing every month by visiting our performance pages.   

    Find out more here

What's going on?

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What to do when moving out

When you let us know you’ll be moving out, our aim is to make sure your notice period runs smoothly and you move on happy to your next home with everything in hand. This includes leaving your ho...

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Communal space is transformed to benefit local customers

We were delighted to open a newly converted communal space at Crundale and Walmer court in the centre of Maidstone....

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Fundraising for Maidstone Homeless Care

We recently marked the end of two years of fundraising for Maidstone Homeless Care. ...

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Time for a change?

People are our greatest asset, and we're committed to developing and recognising our colleagues and creating a happy, motivated and engaging work environment.

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We're more than just a housing association

We're here for the long term and intend to grow, develop, and deliver year-on-year improvements that will make a lasting difference to our customers. We can only do this with the commitment, energy, and enthusiasm of a great team.  

See our vacancies