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    Your money

    Service charges are changing

    From April, some of our customers will move from a fixed to a variable service charge. We're sending letters to affected customers to explain more. For more information, please read our FAQs.

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    Our customers

    Reporting made easier

    Report cases of condensation, damp and mould in your home using our online form. 

    Find out more 

  • Tree with sun behind it in a frosty field

    Your home

    Maintaining your home in winter

    Here's a few simple safety measures you can follow to help you maintain your home in colder months. 

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  • Cost of living support and advice

    We understand managing your money is a challenge at the moment. We’re here to help.

    Find out more

What's going on?

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Helping to improve our services

We’re committed to improving our services to provide you with a better customer experience. To help us with this aim our customer services team will be attending a series of training workshops i...

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Housing Associations’ Legal Alliance membership

We've joined the Housing Association s’ Legal Alliance (HALA), a group of leading UK housing associations who , together , work to drive efficiencies in legal services to its members. &...

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Responding to Storm Isha

We’re responding to a high volume of customers calling in today after high winds from Storm Isha, so our phone lines are busy....

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Time for a change?

People are our greatest asset, and we're committed to developing and recognising our colleagues and creating a happy, motivated and engaging work environment.

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We're more than just a housing association

We're here for the long term and intend to grow, develop, and deliver year-on-year improvements that will make a lasting difference to our customers. We can only do this with the commitment, energy, and enthusiasm of a great team.  

See our vacancies