Our Vacancies

Full-Time

Permanent

Background of Golding Homes:

It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities.

We're excited to recruit for this role at Golding and appoint a Procurement Advisor, reporting in to the Head of Procurement, where you will be able to play a key role in shaping our future.

What you'll be doing

You'll provide detailed advice and guidance to the organisation on all aspects of procurement and at all stages of the procurement cycle. Including advice on procurement issues to colleagues, managers, and suppliers.

Supporting the establishment and maintenance of internal procedures and systems designed to evaluate and regulate procurement processes. Developing commercially effective solutions while maintaining assurance that the governance framework is considered.

The role includes undertaking market research, benchmarking of costs and services and spend analysis.

More about you. What can you bring?

We're looking for a team player with the ability to build strong working relationships with colleagues and managing suppliers.

You'll have experience of working in procurement with knowledge of using procurement systems, finance and purchase to pay systems along with strong MS Office skills.

Experience of drafting contracts and interpreting terms and conditions with an understanding of procurement policy and procedure, including public law.

Level 3 Chartered Institute of Procurement & Supply or qualified by experience.

Experience gained working in a housing setting desirable.

You'll enjoy a 37 hour working week and earn an annual salary of circa £38,000 dependent upon your knowledge, skills and experience.

Golding Homes’ head office is in central Maidstone where you will be based in our new modern and bright office space which offers creative, collaborative and flexible ways of working.

What will you get in return?

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.

You’ll get:

• 28 days annual leave per year (plus bank holidays)

• Company Pension contribution and life assurance

• Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.

• An annual Wellbeing Fund  

 
Closing Date: 30th January 2026 at Midnight

We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.

We will be sifting applications throughout and reserve the right to close applications early.

Closing Date for Applications: Sunday 8th February 2026

Shortlisting Applications : Week Commencing 9th February 2026

Interview Dates:

Telephone Interviews – Week Commencing 16th February 2026

Face to Face Interviews – Week Commencing 23rd February 2026

Please note - this role is office-based during the probation period. After successful completion of probation, the position will transition to a hybrid model, requiring 2–3 days per week in the office.

About the role:

The Application Development and Support Analyst is a critical role within the IT and Data function, focusing extensively on the development and support of applications using the Microsoft Power Platform.

This position combines technical development skills with application support expertise to ensure the effective operation and continuous improvement of Golding Homes’ application portfolio. The role will work closely with the Applications Manager, Solution Architect, IT team members, and business stakeholders to ensure applications are effectively supporting our operations and strategic objectives.

What does the role involve?

• Provide ongoing support and maintenance for existing applications, ensuring their reliability and performance
• Engage closely with the Solution Architect to design, build, and deploy applications, workflows, and reports that enhance customer experience, business process and decision-making
• Assist users with application-related queries for both existing applications and the Power Platform, providing guidance on the effective use of technology
• Prepare regular reports on application performance, issues, and development progress for management and stakeholders
• Conduct thorough testing of new applications and updates to ensure quality and functionality
• Engage with users to understand their needs, gather feedback, and identify opportunities for application enhancements, either within existing applications, or utilising the Power Platform.

The successful candidate will have/obtained:

• A Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience
• Experience in supporting and developing new and legacy housing systems (or similar)
• Professional certifications such as Microsoft Certified: Power Platform App Maker Associate, Microsoft Certified: Power Platform Developer Associate, or similar
• Solid understanding of application lifecycle management, including design, development, testing, deployment, and support

What will you get in return?

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.

You’ll get:

• 28 days annual leave per year (plus bank holidays)

• Company Pension contribution and life assurance

• Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.

• An annual Wellbeing Fund

Please note that we'll be shortlisting throughout and reserve the right to close this role early.

We appreciate people process information in different ways. If you would like any support with your application, please contact us Careers@goldinghomes.org.uk

Neighbourhood Advisor

Background

'It is a great time to join Golding as we are an efficient, local, visible and listening organisation providing sustainable homes and communities.' We have an established track record for building quality homes and investing in our local communities.

We're really excited about the future and to help us improve our customer offer, we're recruiting for a Neighbourhood Advisor on a 9 month Fixed term contract. You'll be part of our Neighbourhood team in our Customer Experience directorate and play a key role in shaping our future.

What you'll be doing

As a Neighbourhood Advisor you'll provide an effective and efficient neighbourhood management service that'll meet customer needs and service demands. With a strong focus on customer satisfaction, ensuring work is carried out to a very high standard and all statutory and regulatory obligations are met and all targets and KPI’s are achieved

You'll provide effective and efficient tenancy management to our customers, provide customers with general advice on tenancy matters, carry out block/estate inspections - ensuring we maximise customer engagement and manage a varied caseload. You'll work with the local authorities and attend court to represent Golding Homes when required.

You'll be an ambassador for customers, knowledgeable about the local area where you work, and having an awareness of diverse customer needs. Shape and champion neighbourhood plans, proactive interventions to improve outcomes for customers.

Our customers are located across the wider Maidstone area and this role will predominantly be looking to support customers within Maidstone and the surrounding areas.

More about you. What can you bring?

You'll have seasoned experience within the housing sector dealing with anti-social behaviour, management of serious and complex ASB cases and conflict resolution. You will have extensive knowledge of housing management, legislation and the diverse needs of customers.

You'll be a confident individual with exceptional customer service skills, with the ability to build rapport with customers and a good working relationships with internal/external colleagues and stakeholder agencies.

Please note a Basic DBS and full driving licence is required for this role.

When and where you'll be doing it

You will enjoy a 37 hour working week and earn an annual salary of circa £38,495.

Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation.

What will you get in return?

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.

You’ll get:

• 28 days annual leave per year (plus bank holidays)

• Company Pension contribution and life assurance

• Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.

• An annual Wellbeing Fund

Closing Date: Sunday 01 February at midnight

We will be sifting applications throughout and reserve the right to close applications early.

We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.

Permanent, Full Time – 37 hours per week

We have an opportunity to join our Asset Management Team to undertake built environment and construction related project management of Golding Homes major works programme delivered through contractors and developers alike.

This role will include taking projects from inception to completion, and embedding lessons learnt within the business. The role will also include robust contract administration and the procurement of contracts, and you will provide technical solutions and support on complex building safety and maintenance issues.

What you'll be doing

· You'll undertake the contract administration of our major works contracts including all pre-contract and post-contract stages

· Progress and undertake procurement of proposed major works contracts to maintain and improve their assets

· Ensure the customer journey is at the heart of all planned works delivery from validation surveys through to works completion and feedback. Ensure customers are proactively communicated with at all stages and can actively feed into design options

· Ensure contracts are managed robustly to the terms within the contract. Ensure variations, payments, and stock condition updates are undertaken in a correct and timely manner with our Contract Management Procedures and Project Management software in mind

· Jointly manage coordination of Clerk of Works with Project Management Lead as to manage quality of works and customer experience

More about you. What can you bring?

· You will have an HND or degree in Building Surveying / Project Management related qualification (Minimum requirement)

· Assoc RICS/MRICS, Associate APM, MCIOB is also desirable

· Demonstrable experience of Project Management working in housing and planned maintenance environment

· Contract management experience, including JCT and NHF forms of contract

· Understanding of housing and property customer service

· Able to write high quality documentation and reports

· Excellent knowledge of building and contract law

· Excellent knowledge of building regulations and related legislation

· Knowledge and understanding of landlords’ statutory repair, maintenance and health and safety responsibilities including fire risk

· Aptitude for innovation and creativity to aid continual service improvement

· Excellent influencing and communication skills

· Act with integrity and accountability

· Analytical, numerate ability to identify trends and isolate issues from KPI data

· Excellent IT skills and ability to learn new systems

When and where you'll be doing it

You will enjoy a 37-hour working week and earn an annual salary of circa £48,000 per annum dependent upon your knowledge, skills and experience.

Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation.

What will you get in return?

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.

You’ll get:

· 28 days annual leave per year (plus bank holidays)

· Company Pension contribution and life assurance

· Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.

· An annual Wellbeing Fund

Please note this role requires a basic DBS and a full clean driving licence.

Please note that we'll be shortlisting throughout and reserve the right to close this role early. 

We appreciate people process information in different ways. If you would like any support with your application, please contact us Careers@goldinghomes.org.uk

Closing Date: 4th February 2026

Background

It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities.

We are excited to recruit for this role at Golding and appoint a Customer Service Advisor on a 6 month fixed term contract, where you will be able to play a key role in shaping our future.

What you'll be doing

As a Customer Service Advisor, you will be delivering an excellent customer experience; taking ownership of customer queries at first point of contact via a multi-channel contact stream including calls, email, post, web chat and social media.

Our top priority is to ensure that our customers receive an outstanding customer service from Golding Homes, and our Customer Services Team are the first point of contact for most incoming enquiries, ranging from tenancy and rent queries, moving in and out of a home and other ad hoc support.

More about you. What can you bring?

We're looking for an individual who has experience working in Social Housing and Customer Service. You'll have worked in a contact centre environment and worked against KPI's.

You'll be passionate about providing outstanding customer service and will ensure you deal customer queries through to the end solution. You will have excellent communication and influencing skills as well as a strong attention to detail.

We welcome and embrace diverse talent. We are committed to our colleagues working flexibly and building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.

When and where you'll be doing it

You will enjoy a 37 hour working week and earn an annual salary of circa £30,939.

This role will be based in our head office is in central Maidstone which is a new, modern and bright space which inspires creativity and innovation; a central workspace to collaborate and come together with the rest of our fantastic customer service team.

What will you get in return?

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.

You’ll get:

• 28 days annual leave per year (plus bank holidays)

• Company Pension contribution and life assurance

• Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.

• An annual Wellbeing Fund

Please note a DBS is required for this role.

Closing Date: Tuesday 10 February at Midnight

We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.

We will be sifting applications throughout and reserve the right to close applications early.

Background

You'll be part of our Communal Estates team, who provide a high-quality cleaning service to customers of Golding Homes. We're excited to recruit for this role at Golding and appoint a Cleaner/Caretaker.

What you'll be doing

As one of our Communal Estates Team Cleaners your role will be to clean and maintain all internal and external areas identified by Golding Homes. All areas are to be cleaned to the required standard and frequency, using approved materials, equipment and methods as determined by the Community Estates Team Supervisors.

As part of a larger team you will be allocated a co-worker along with a fully equipped vehicle to carry out your duties throughout Kent. You'll be responsible for reporting fly tipping, repairs required as well as highlighting health and safety concerns. This information you and the team provide is recorded on our electronic reporting system for which full training will be given. The position provides a varied workload but will run to a planned schedule in which you will find no two days are the same.

More about you. What can you bring?

We're looking for highly motivated, customer-oriented people from all walks of life to bring the right skills to our team.

Previous cleaning experience including, experience of cleaning and caretaking in a commercial / public / estate environment and using cleaning equipment and materials in a safe and effective manner preferred.

Multi-site experience and working to set targets or standards would be an advantage.

You must have a current valid manual driving licence so that you can drive the company’s vehicles.

Due to the nature of this role there will be a requirement to obtain a basic disclosure certificate and to attend a driver medical.

What will you get in return?

You will enjoy a 37 hour working week and earn an annual salary of circa £24,868 dependent upon your knowledge, skills and experience.

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.

You’ll get:

• 28 days annual leave per year (plus bank holidays)
• Company Pension contribution and life assurance
• Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
• An annual Wellbeing Fund

If this sounds like the job for you and you meet the required criteria, we would like to hear from you.

Closing Date: Sunday 08 February at Midnight

We will be sifting applications throughout and reserve the right to close this role early or extend the process as required.

We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.