Job Vacancies
Do the most meaningful work of your career
We've got a range of opportunities with something to suit everyone. From frontline services - which includes customer services, repairs and maintenance - to working in our profesional functions, we offer rewarding and purposeful roles that contribute to our customers' lives and our local communities.
Our vision is to deliver 'Outstanding Services, Great Homes and Proud Communities’.
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For more information on any of our vacancies or to apply please click on the job title. All applications close at 11.59pm on the closing date, unless otherwise stated. Contact our People Team if you have any queries.
Current Vacancies
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Risk and Business Assurance Lead
- Location: Maidstone, Kent - Hybrid
- Salary: £53,300
- Closing Date:
- Updated:
More information
Background
It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've established a strong track record for building quality homes and investing in our local communities.
We’re excited to recruit for this newly created role of Risk & Business Assurance Lead at Golding where you’ll be able to play a key role in identifying, managing, and reporting on risk.
What you'll be doing
You’ll take charge of the risk management activities across the business, engaging colleagues and reporting informatively. You’ll help implement our Risk Management Framework, and continuously improve internal controls and mitigations, as well as overseeing our combined assurance programme and engaging with Risk Owners to ensure that records are maintained on a timely basis.
You’ll develop and embed risk management policies, procedures, and processes in accordance with best practice and regulatory requirements. You’ll support coordination of Key Risk identification, recording and reporting on a timely basis to provide insight and clarity of scale and velocity in relation to Golding.
More about you. What can you bring?
We’re looking for someone with experience in developing risk management processes and embedding them across organisations, as well as experience of maintaining strict confidentiality and applying sound judgement. You would have previously managed internal audit and/or other assurance programmes and have experience of managing a corporate insurance portfolio (including potential development and property covers) including annual reviews and claims.
You'll hold a professional certification or membership of risk management (e.g. IRM) and have detailed knowledge of housing sector regulatory requirements.
At Golding, we’re passionate about customer service, the safety and quality of our homes and making a real difference to the customers and communities we serve. This new role will be an enabler for our operational colleagues, enabling them to do more to deliver the outcomes that mean the most to our customers.
When and where you'll be doing it
You will enjoy a 37-hour working week and earn an annual salary of circa £53,300.
Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation.
What will you get in return?
Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.
You’ll get:
• 28 days annual leave per year (plus bank holidays)
• Company pension contribution and life assurance
• Flexible benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
• An annual Wellbeing Fund
• Hybrid Working
We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.
Closing Date – 17 September 2024
Shortlisting – 18 September 2024
First interviews & assessments – w/c 23 September 2024
Final interviews – 30 September 2024
We will be sifting applications throughout and reserve the right to close applications early.
Engagement Administrator
- Location: Maidstone
- Salary: £26,300
- Closing Date:
- Updated:
More information
The Vacancy
We are Golding Homes – thank you for looking!
It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities.
We are excited to recruit an Engagement Administrator on a 12 month fixed term contract where you’ll be able to play a key role in shaping our future.
What you'll be doing
You’ll provide administrative and organisational support for the delivery of engagement activity including support for the Customer Insight Group (CIG) and other Golding committees. You’ll support the coordination of customer volunteers who are involved with Golding Homes across services and collect feedback from customers by telephone and sometimes in person. You’ll provide support to the CIG as the lead organiser for the scheduling of all meetings and awaydays, and collating and publishing meeting packs, as well as assisting the Customer Experience and Engagement Manager with preparing reports and updates on customer satisfaction and insight, quarterly and ad-hoc.
More about you. What can you bring?
You’ll have a track record of providing administrative and organisational support. You’ll have experience working in a regulated environment and working with committees, as well as management of boards including meeting organisation and minute taking. You’ll be experienced in producing detailed and accurate written, statistical and numerical information. Your understanding and knowledge of social housing including regulation will allow you to provide excellent customer services.
When and where you'll be doing it
You will enjoy a 37 hour working week and earn an annual salary of circa £26,300 dependent upon your knowledge, skills and experience.
Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation.
What will you get in return?
Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.
You’ll get:
- 28 days annual leave per year (plus bank holidays)
- 2 x Golding give back days
- Regular opportunities for training (upskilling and cross skilling)
- Company Pension contribution and life assurance
- Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
- An annual Wellbeing Fund
Closing Date: Tuesday 17 September at midnight
Please note we will be sifting applications throughout and reserve the right to close the vacancy early if we find suitable candidates.
Cleaner/Caretaker
- Location: Maidstone
- Salary: circa £24,300
- Closing Date:
- Updated:
More information
Background
You will be part of our Homes team, who provide a high-quality cleaning service to customers of Golding Homes. We are excited to recruit for this role at Golding and appoint a Cleaner/Caretaker.
What you'll be doing
As one of our Homes Team Cleaners your role will be to clean and maintain all internal and external areas identified by Golding Homes. All areas are to be cleaned to the required standard and frequency, using approved materials, equipment and methods as determined by the Homes Team Supervisors and Manager.
As part of a larger team you will be allocated a co-worker along with a fully equipped vehicle to carry out your duties throughout Kent. You will be responsible for reporting fly tipping, repairs required as well as highlighting health and safety concerns. This information you and your team provide is recorded on our electronic reporting system for which full training will be given. The position provides a varied workload but will run to a planned schedule in which you will find no two days are the same. Working as part of our team you will be supported by your supervisor and manager.
More about you. What can you bring?
We are looking for highly motivated, customer-oriented people from all walks of life to bring the right skills to our team.
Previous cleaning experience including, experience of cleaning and caretaking in a commercial / public / estate environment and using cleaning equipment and materials in a safe and effective manner preferred but not essential.
Multi-site experience and working to set targets or standards would be an advantage.
You must have a current valid manual driving licence so that you can drive the company’s vehicles.
Due to the nature of this role there will be a requirement to obtain a basic disclosure certificate and to attend a driver medical.
We welcome and embrace diverse talent. We are committed to our colleagues working flexibly and building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.
What will you get in return?
You will enjoy a 37 hour working week and earn an annual salary of circa £24,300 dependent upon your knowledge, skills and experience.
Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.
You’ll get:
- 28 days annual leave per year (plus bank holidays)
- Company Pension contribution and life assurance
- Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
- An annual Wellbeing Fund
If this sounds like the job for you and you meet the required criteria, we would like to hear from you.
Closing Date: Monday 16 September 2024 at Midnight
We will be sifting applications throughout and reserve the right to close this role early or extend the process as required.
We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.
Customer Service Advisor x 9 month FTC
- Location: Maidstone
- Salary: £30,332
- Closing Date:
- Updated:
More information
The Vacancy
We are Golding Homes – thank you for looking!
Background
It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities.
We are excited to recruit for this role at Golding and appoint two Customer Service Advisors on a 9 month fixed term contract, where you will be able to play a key role in shaping our future.
What you'll be doing
As a Customer Service Advisor, you will be delivering an excellent customer experience; taking ownership of customer queries at first point of contact via a multi-channel contact stream including calls, email, post, web chat and social media.
Our top priority is to ensure that our customers receive an outstanding customer service from Golding Homes, and our Customer Services Team are the first point of contact for most incoming enquiries, ranging from tenancy and rent queries, moving in and out of a home and other ad hoc support.
More about you. What can you bring?
We are looking for an individual who has experience working in Social Housing and Customer Service. You will be passionate about providing outstanding customer service and will ensure you deal customer queries through to the end solution. You will have excellent communication and influencing skills as well as a strong attention to detail.
We welcome and embrace diverse talent. We are committed to our colleagues working flexibly and building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.
When and where you'll be doing it
You will enjoy a 37 hour working week and earn an annual salary of circa £30,300.
This role will be based in our head office is in central Maidstone which is a new, modern and bright space which inspires creativity and innovation; a central workspace to collaborate and come together with the rest of our fantastic customer service team.
What will you get in return?
Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.
You’ll get:
• 28 days annual leave per year (plus bank holidays)
• Company Pension contribution and life assurance
• Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
• An annual Wellbeing Fund
A DBS is required for this role.
We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.
Closing Date: Tuesday 17 September at Midnight
We will be sifting applications throughout and reserve the right to close applications early.
Customer Service Advisor x 12 month FTC
- Location: Maidstone
- Salary: £30,332
- Closing Date:
- Updated:
More information
The Vacancy
We are Golding Homes – thank you for looking!
Background
It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities.
We are excited to recruit for this role at Golding and appoint two Customer Service Advisors on a 12 month fixed term contract, where you will be able to play a key role in shaping our future.
What you'll be doing
As a Customer Service Advisor, you will be delivering an excellent customer experience; taking ownership of customer queries at first point of contact via a multi-channel contact stream including calls, email, post, web chat and social media.
Our top priority is to ensure that our customers receive an outstanding customer service from Golding Homes, and our Customer Services Team are the first point of contact for most incoming enquiries, ranging from tenancy and rent queries, moving in and out of a home and other ad hoc support.
More about you. What can you bring?
We are looking for an individual who has experience working in Social Housing and Customer Service. You will be passionate about providing outstanding customer service and will ensure you deal customer queries through to the end solution. You will have excellent communication and influencing skills as well as a strong attention to detail.
We welcome and embrace diverse talent. We are committed to our colleagues working flexibly and building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.
When and where you'll be doing it
You will enjoy a 37 hour working week and earn an annual salary of circa £30,300.
This role will be based in our head office is in central Maidstone which is a new, modern and bright space which inspires creativity and innovation; a central workspace to collaborate and come together with the rest of our fantastic customer service team.
What will you get in return?
Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.
You’ll get:
• 28 days annual leave per year (plus bank holidays)
• Company Pension contribution and life assurance
• Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
• An annual Wellbeing Fund
A DBS is required for this role.
We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.
Closing Date: Tuesday 17 September at Midnight
We will be sifting applications throughout and reserve the right to close applications early.
Electrician
- Location: Maidstone
- Salary: £39,300
- Closing Date:
- Updated:
More information
We are Golding Homes – thank you for looking!
Are you an Electrician ready to take on your next challenge and make an impact? Then you’ve come to the right place.
It is a great time to join Golding Homes with a real focus on our in-house Repairs and Maintenance team and driving quality customer service, the organisation is going through a period of positive change and cultural development. With an established track record for building quality homes and investing in our local communities, we are excited to recruit two Electricians who are ready to make a difference to our customers’ lives.
You will be part of our electrical team and play a key role in shaping our future – as well as forging a great career.
What you'll be doing
You will be supporting with all aspects of electrical maintenance for our customers, including fuse board upgrades, rewires, fault finding, accessory changes, EICR tests and general electrical testing as required. Ensuring our homes are safe compliant and habitable. The focus will be on high quality work, outstanding customer service and a right first-time attitude.
More about you. What can you bring?
We are looking for an individual that has a clear focus on performance. You will be driven, collaborative, a team player and want to do the right thing and do it to a high standard. With a least three years domestic experience, Level 3 qualifications, NVQ apprenticeship and be 2391 qualified.
We welcome and embrace diverse talent. We are committed to our colleagues working flexibly and building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.
A DBS is required for this role.
When and where you'll be doing it
You will enjoy a 40-hour working week and earn an annual salary of £39,375 dependent upon your knowledge, skills and experience.
Golding Homes have properties throughout Maidstone and the surrounding area. This role will allow you to travel around our properties, meaning no two weeks will be the same! What’s more, you'll become a permanent member of the Golding family, offering you real job security. You will benefit from regular working hours with the chance for overtime as required.
What will you get in return?
Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.
You’ll get:
-
Company vehicle and fuel card
-
Mobile device
-
Uniform
-
Personal protective equipment
-
28 days annual leave per year (plus bank holidays)
-
Regular opportunities for training (upskilling and cross skilling)
-
Company Pension contribution and life assurance
-
Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
-
An annual Wellbeing Fund
Closing Date: Wednesday 18 August at Midnight
We will be shortlisting throughout and reserve the right to close this role early.
We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.
Operative - Decorator
- Location: Maidstone
- Salary: £32,100
- Closing Date:
- Updated:
More information
We are Golding Homes – thank you for looking!
Are you a Decorator ready to take on your next challenge and make an impact? Then you’ve come to the right place.
It is a great time to join Golding Homes with a real focus on our in-house Repairs and Maintenance team and driving quality customer service, the organisation is going through a period of positive change and cultural development. With an established track record for building quality homes and investing in our local communities, we are excited to recruit a Decorator who is ready to make a difference to our customers’ lives.
You will be part of our Repairs or Voids team and play a key role in shaping our future – as well as forging a great career.
What you'll be doing
You'll be carrying out repair and replacement works on occupied and/or unoccupied properties, undertaking a range of (or combination of depending upon qualification and experience) repairs and void works. You'll have a range of tasks ranging from making good, filling and rubbing down, and decorating using emulsion/gloss to a high standard. You'll also be applying mould washes to walls and ceilings.
More about you. What can you bring?
We're looking for someone with a minimum of 3 years’ Trade experience working in the building maintenance industry. You'll be confident working from verbal and written instructions, including drawings, diagrams, sketches, calculations using measuring equipment where appropriate. You'll have completed a recognised apprenticeship or equivalent and/or have a minimum of NVQ level II or its equivalent i.e. relevant City & Guilds Basic Craft Certificate. If Multi-Trade, you'll be assessed as competent in two or more further trades (in addition to lead trade)
We welcome and embrace diverse talent. We are committed to our colleagues working flexibly and building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.
A DBS is required for this role.
When and where you'll be doing it
You will enjoy a 40-hour working week and earn an annual salary of £32,100 dependent upon your knowledge, skills and experience.
Golding Homes have properties throughout Maidstone and the surrounding area. This role will allow you to travel around our properties, meaning no two weeks will be the same! What’s more, you'll become a permanent member of the Golding family, offering you real job security. You will benefit from regular working hours with the chance for overtime as required.
What will you get in return?
Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.
You’ll get:
-
Company vehicle and fuel card
-
Mobile device
-
Uniform
-
Personal protective equipment
-
28 days annual leave per year (plus bank holidays)
-
Regular opportunities for training (upskilling and cross skilling)
-
Company Pension contribution and life assurance
-
Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
-
An annual Wellbeing Fund
Closing Date: Monday 23 September at Midnight
We will be shortlisting throughout and reserve the right to close this role early.
We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.