Our Vacancies

Background

You will be part of our Homes team, who provide a high-quality cleaning service to customers of Golding Homes.

What you'll be doing

As one of our Homes Team Cleaners your role will be to clean and maintain all internal and external areas identified by Golding Homes. All areas are to be cleaned to the required standard and frequency, using approved materials, equipment and methods as determined by the Homes Team Supervisors and Manager.

As part of a larger team you will be paired with a co-worker along with a fully equipped vehicle to carry out your duties throughout Kent. You will be responsible for reporting fly tipping, repairs required as well as highlighting health and safety concerns. This information you and your team provide is recorded on our electronic reporting system for which full training will be given. The position provides a varied workload but will run to a planned schedule in which you will find no two days are the same. Working as part of our team you will be supported by your supervisor and manager.

More about you. What can you bring?

We are looking for highly motivated, customer-oriented people from all walks of life to bring the right skills to our team.

Previous cleaning experience is NOT essential; however multi-site experience and working to set targets or standards would be an advantage. You must have a current valid manual driving licence so that you can drive the company’s vehicles.

Due to the nature of this role there will be a requirement to obtain a basic disclosure certificate and to attend a driver medical.

We welcome and embrace diverse talent. We are committed to our colleagues working flexibly and building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.

We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.

A DBS is required for this role.

What will you get in return?

You will enjoy a 37 hour working week and earn an annual salary of circa £23,000 dependent upon your knowledge, skills and experience.

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.

You’ll get:

• 28 days annual leave per year (plus bank holidays)
• Company Pension contribution and life assurance
• Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
• An annual Wellbeing Fund

If this sounds like the job for you and you meet the required criteria, we would like to hear from you.

Closing Date: Monday 11th December 2023

We will be sifting applications throughout and reserve the right to close this role early or extend the process as required.

We are Golding Homes – thank you for looking!

Background

'It is a great time to join Golding as we are an efficient, local, visible and listening, providing sustainable homes and communities.' We have an established track record for building quality homes and investing in our local communities.

We are excited to recruit for this role at Golding and appoint a Customer Service Advisor on a 6 month fixed term contract, where you will be able to play a key role in shaping our future.

What you'll be doing

As a Customer Service Advisor, you will be delivering an excellent customer experience; taking ownership of customer queries at first point of contact via a multi-channel contact stream including calls, email, post, web chat and social media.

Our top priority is to ensure that our customers receive an outstanding customer service from Golding Homes, and our Customer Services Team are the first point of contact for most incoming enquiries, ranging from tenancy and rent queries, moving in and out of a home and other ad hoc support.

More about you. What can you bring?

We are looking for an individual who has experience working in Social Housing and Customer Service. You will be passionate about providing outstanding customer service and will ensure you deal customer queries through to the end solution. You will have excellent communication and influencing skills as well as a strong attention to detail.

We welcome and embrace diverse talent. We are committed to our colleagues working flexibly and building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.

When and where you'll be doing it

You will enjoy a 37 hour working week and earn an annual salary of circa £28,800.

This role will be based in our head office is in central Maidstone which is a new, modern and bright space which inspires creativity and innovation; a central workspace to collaborate and come together with the rest of our fantastic customer service team.

What will you get in return?

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.

You’ll get:

• 28 days annual leave per year (plus bank holidays)

• Company Pension contribution and life assurance

• Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.

• An annual Wellbeing Fund

A DBS is required for this role.

We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.

Closing Date: 11th December at midnight.

We will be sifting applications throughout and reserve the right to close applications early.

Full Time

Fixed Term Contract covering maternity

Closing Date:  17th December at Midnight

Interviews will be held in person on 21st December 2023

Background:

It’s a great time to join Golding Homes. Golding is efficient, local, visible and listening, providing sustainable homes and communities. We have an established track record for building quality homes and investing in our local communities. 

The People, Digital and Change Directorate are looking to recruit a dynamic Project Manager to work as a Project Delivery Lead in the IT and Systems Transformation team as maternity cover. You’ll join a team of Business Analysts and Project Delivery Leads who are working to transform the IT systems and embed change at Golding Homes.

What you’ll be doing:

As part of the IT and Systems Project Delivery Team you will work with IT and internal and external stakeholders to manage large corporate projects, local IT projects, and small business change projects.

You will manage project plans, RAIDD logs, resourcing, project budgets, and create stakeholder and comms plans to support the lifecycle of the project ensuring that projects deliver to time, cost and quality.

For our large corporate projects on the IT systems roadmap, you will work with business sponsors to develop business cases and benefit profiles to ensure our change delivers efficiencies and value for money.

You will also work with the PMO Lead to ensure that projects meet governance and assurance requirements, including providing project Highlight Report updates to our corporate programme management group.

More About you. What can you bring?

You’ll have previous experience of project delivery and stakeholder management. It is desirable that interested candidates have a Prince2 qualification or other equivalent project management certifications (e.g., Agile, APM etc).

You’ll put customers at the heart of everything you do. With a strong focus on a ‘can do’ positive approach. You’ll be used to keeping stakeholders updated with progress reports and managing their expectations.

You will possess excellent communication skills, and be able to clearly explain complex issues to stakeholders to support project decision making.

You’ll have experience in process design and change management and be aware of how IT transformation is embedded within an organisation.

You’ll have experience with scheduling and resource management, as well as dealing with a multi system environment and complex integration requirements.

Previous experience working in a social housing environment is desirable but not essential.

When and where you'll be doing it:

You will enjoy a 37-hour working week and earn an annual salary of circa £47,000 dependent upon your knowledge, skills, and experience.

Our head office is in central Maidstone and is a new, modern, and bright space which inspires creativity and innovation.

You will have the autonomy to manage your own diary and will be able to work flexibly in the office and from home.

What will you get in return?

Creating an environment which enables our people to thrive is crucial for us. Our Total Reward package goes beyond your salary and is designed to support you throughout your working life at Golding 

You’ll get:

• 28 days annual leave per year (plus bank holidays)

• Company Pension contribution and life assurance

• Flexible Benefits including healthcare cash plan, option to buy and sell holiday, cycle to work scheme, onsite gym, retail discounts and more.

• An annual Wellbeing Fund to spend on a range of activities such as attending workshops, courses, hobbies, leisure activities, gym memberships, clubs and more

• We appreciate that people process information in different ways, please get in touch if you would like some support with your application. 

We are Golding Homes – thank you for looking!

Background

'It is a great time to join Golding as we are an efficient, local, visible and listening, providing sustainable homes and communities.' We have an established track record for building quality homes and investing in our local communities.

We are excited to recruit for this role at Golding and appoint a Damp and Mould Case Manager, where you will be able to play a key role in shaping our future.

What you'll be doing

We are looking for an exceptional Damp and Mould Case Manager to manage a portfolio of damp, condensation and mould (DC&M) cases, including proactive resolution planning, complaint management and management and communication of incidences of DC&M across the organisation’s properties.

You’ll provide day-to-day leadership and management of our DC&M Inspectors and / or Coordinators to ensure they are motivated and engaged, and goals and targets are clear and regularly reviewed in support of our corporate objectives. You’ll provide technical solutions and support on complex repairs and maintenance issues as well as robust contract administration and the procurement of contract.

Our Hub, Home, Roam approach allows you the freedom to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation.

Why you’d be great for this role

Your experience managing a successful team will mean you can easily take on competing demands ensuring you and your team deliver an exceptional customer experience.

With demonstrable experience of Project Management working in housing and planned maintenance environment, you’ll have knowledge of damp and mould, section 11 legal disrepair claim, and complaints handling.

Your excellent influencing and communication skills will enable you to effectively work to tight deadlines and in a busy working environment, whilst acting with integrity and accountability. You’ll have analytical and numerate ability to identify trends and isolate issues from KPI data, as well as excellent IT skills and ability to learn new systems.

What will you get in return?

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.

You’ll get:

• 28 days annual leave per year (plus bank holidays)

• Company Pension contribution and life assurance

• Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.

• An annual Wellbeing Fund

We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.

Closing date: Thursday 14 December at Midnight

Hours Per Week: 37

Contract Type: Permanent

DBS required: Basic

Interview dates: 18 and 21 December 2023

We will be sifting applications throughout and reserve the right to close applications early.

We are Golding Homes – thank you for looking!

Background

'It is a great time to join Golding as we are an efficient, local, visible and listening, providing sustainable homes and communities.' We have an established track record for building quality homes and investing in our local communities.

We are excited to recruit for this role at Golding and appoint a new Clearance Operative.

You will be part of a fantastic Voids team in our Repairs and Maintenance department and play a key role in shaping our future.

What you'll be doing

You'll be clearing void properties that have been left with belongings ready for the voids team to carry out works. You may also be required to support our bulk waste and repairs teams.

You will work with another clearance operative and be allocated your fully equipped vehicle to carry out your duties throughout Kent. The position offers a varied workload so you'll need to be adaptable. Working as part of our team you will be supported by your supervisor and manager.

More about you. What can you bring?

We are looking for highly motivated, customer-oriented people from all walks of life to bring the right skills to our team with a can-do attitude.

Experience of working in a face paced environment with set targets or a voids environment would be an advantage. You must hold a current valid manual driving licence so that you can drive the company’s vehicles.

We welcome and embrace diverse talent. We are committed to our colleagues working flexibly and building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.

When and where you'll be doing it

You will enjoy a 40 hour working week and earn an annual salary of circa £23,000 dependent upon your knowledge, skills and experience.

What will you get in return?

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.

You’ll get:

• 28 days annual leave per year (plus bank holidays)
• Company Pension contribution and life assurance
• Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.
• An annual Wellbeing Fund

A Basic DBS is required for this role.

Closing Date: Friday 15 December 2023

We will be sifting applications throughout and reserve the right to close the vacancy early if we find suitable candidates.