Genette joined Golding Homes in 2020 and has 20 years’ experience working in local authority regeneration programmes and social housing.
She leads our services for letting homes, managing tenancies, income recovery, tenancy sustainment, community investment, commercial and home ownership. Genette's passionate about customer engagement and excellent service delivery working in partnership with others to create and maintain clean, safe and green places to live.
Genette is a member of Chartered Institute of Housing (CIH) and Kent Housing Group (KHG), and former Chair of the KHG tenancy management forum and a member of the South East CIH Board. She holds a BA Hons (Politics), Masters in Public Policy, and a post graduate Diploma in housing leadership. Genette holds LEAN management and Institute of Leadership Management certifications which enables her to apply best practice and continuous improvement methods to her work.
Sian joined Golding in February 2023 and is responsible for overseeing our repairs and maintenance service. She has over 20 years of experience in the housing sector having started as a customer service advisor and working her way through tenancy management and customer engagement. Sian holds a CIHCM credential and a Lean Six Sigma Green Belt certification which enables her to apply best practices and continuous improvement methods to her work. She’s successfully delivered multiple projects on topics such as customer engagement, team building, leadership development, and change management.
Sian is passionate about R&M and delivering high-quality services and solutions to customers and stakeholders. She’s driven by a mission to make a positive difference in the lives of people and communities through housing.
Anna Marie joined Golding Homes in February 2022 and is responsible for business intelligence, data warehouse, performance management, developing and monitoring the Corporate Plan and the project management office.
Anna Marie has 30 years’ experience of data, data regulation, data governance and using data to transform services. She's worked for the private, public and voluntary sectors, assisting them to develop long-term strategies and measure the difference these strategies make. She's worked for Medway Council, City of London Corporation and the Metropolitan Police to name a few.
She has a Masters in Strategic Planning and Information Management and is passionate about being data-led rather than being data busy, and to improve service delivery for customers whilst providing value for money.
Steve joined Golding in July 2020 from MHS Homes and is responsible for overseeing property and compliance. He has over 20 years’ experience working in social housing after working his way up from Building Surveyor. His asset management experience spans delivery of planned works, compliance, fire safety and repairs and maintenance, including direct labour. Steve has a BSc (Hons) in Building Surveying and is an MRICS Chartered Surveyor and MCIOB Chartered Construction Manager.
Steve's passionate about providing safe, well-maintained homes for customers and will work to develop and deliver a proactive asset management programme at Golding which will ensure our customers’ homes and estates are well looked after and safe.
Ian joined Golding Homes in October 2021 and is responsible for leading our IT services.
Ian has over 20 years’ experience of digital and business transformation experience at a senior level and has previously worked at two other housing associations, as well as holding previous positions in retail and logistics.
Ian's responsible for the effective delivery and operation of technology and data services, maximising the value of our technology and increasing organisational efficiency.
Having extensive governance, strategic and legal experience, Anne's the corporate lead for governance and compliance matters and the Company Secretary for the Golding Group. Having been a solicitor for more than 20 years, including seven years with city firm Norton Rose, Anne’s role encompasses compliance with Regulatory Standards, Data Protection regulations and corporate Health and Safety legislation.
Anne’s extensive stakeholder engagement and governance experience includes non-executive positions with the Governing Board of the Chartered Institute of Housing (Vice-Chair) and Chair of the Audit and Risk Board, national charity With You (Vice-Chair) and Eldon Housing Association (Vice Chair).
Anne holds a passionate commitment to collaborative partnerships across all sectors of society supporting people to live better lives.
Rohan joined Golding Homes in June 2019 and is responsible for leading strategic financial planning, treasury management, building new relationships and securing new sources of finance for Golding.
Rohan has over 25 years experience within Finance including debt, equity and treasury management. His most recent experience has been as Head of Treasury at Watford Community Housing and Swan Housing.
Rohan's a qualified Corporate Treasurer and a Fellow of the Chartered Institute of Management Accountants.
He's committed to developing a strong and sophisticated Treasury & Financial Planning function, ensuring ongoing delivery of an appropriately risk-balanced, value enhancing service.