MyGolding is our free, secure and convenient online service that helps customers to manage their own tenancy. Find out how to sign up today.
Or use our online form which has an option to upload images and documents.Feedback Form
Please include your full name, address and date of birth in all e-mails to us so we can clearly identify you and help as quickly as possible.
0300 777 2600 (free from most mobile and landlines)
We're available to take calls Monday to Friday 8am - 6pm (Tuesdays from 9.30am - 6pm)
County Gate One, Staceys Street, Maidstone ME14 1ST (View on a map)
Our office is open (Monday to Thursday 8am to 4.30pm and Friday 8am till 4pm) for you to meet with our teams in pre-booked appointments. To allow our customer service team to focus on answering customer queries our front of house is closed daily between 12noon - 1pm*
If you need to book an appointment please e-mail firstname.lastname@example.org or call us on 0300 777 2600 (free from most mobile and landlines) in advance.
Respect and tolerance
* We're here to help and can get so much done if we respect each other and are tolerant. Please respect Golding colleagues and allow us to help you without threat of abuse or violence. We've a zero-tolerance approach to harassment, physical or verbal abuse and will act quickly to make sure that anybody who is abusive or violent is held accountable for their actions.
All media enquiries are handled by our Communications Team. We're happy to provide information about Golding Homes, statistics or other information, as well as set up interviews and prepare briefings.