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    Our customers

    Sign up to MyGolding today

    Watch our MyGolding film to find out how to sign up and use our online customer portal.

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    Improving Services

    It's important for us to listen and act on your feedback. We're sharing our priorities for the coming year. 

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  • Your money

    Rent and service charges

    It's important for customers to pay new rent and service charges from 1 April and we're here to help.  For more information including answers to questions customers most frequently ask, please see the dedicated pages now available.

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  • Customer Compass banner

    It's time! Customer Compass

    We’re contacting customers in June to update our records with your latest information. If you haven't updated your information over the last year, look out for your online Customer Compass survey. 

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    Our customers

    Your opinion matters

    Could you help us shape our services? Join one of our customer engagement panels to have your say, review our performance, influence our plans and help us improve.

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    Our customers

    Manage your direct debit payment schedule with MyGolding

    MyGolding is our secure online portal, which allows you to book a repair, pay your rent and make an enquiry online 24 hours a day, seven days a week.

    Sign up is quick and easy!

What's going on?

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Join our Building Safety & Quality panel

We’re looking for customers to join our new Building Safety & Quality Panel....

Steph Goad
Your chance to speak to Steph

Our Chief Executive, Steph Goad, is looking forward to her next customer phone in session on Thursday 5 June....

Blossom
Late May Bank Holiday Closure

Ahead of the late May bank holiday, we wanted to let you know that we’ll be closed from 5pm Friday 23 May for the bank holiday weekend and re-open at 8am on Tuesday 27 May.  ...

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Time for a change?

People are our greatest asset, and we're committed to developing and recognising our colleagues and creating a happy, motivated and engaging work environment.

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We're more than just a housing association

We're here for the long term and intend to grow, develop, and deliver year-on-year improvements that will make a lasting difference to our customers. We can only do this with the commitment, energy, and enthusiasm of a great team.  

See our vacancies