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    Fair access to our services

    We want to support all customers to have fair access to our services.

    What does this mean?

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    How we're doing for you

    You can find out how we're performing every month by visiting our performance pages.   

    Find out more here

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    Your Customer Annual Review 

    This Customer Annual review 2024/25 shows our performance over the past financial year and highlights not only our successes but also our drive for continuous improvement. 

    Read it now

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    Our customers

    Your opinion matters

    Could you help us shape our services? Join one of our customer engagement panels to have your say, review our performance, influence our plans and help us improve.

    Find out more

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    It's time! Customer Compass

    You can now update your details anytime by completing your Customer Compass survey. Just click the button below to get started.

    Find out more

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    Our customers

    Manage your direct debit payment schedule with MyGolding

    MyGolding is our secure online portal, which allows you to book a repair, pay your rent and make an enquiry online 24 hours a day, seven days a week.

    Sign up is quick and easy!

What's going on?

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Our Customer Annual Review 2024/25

Our Customer Annual Review shows our performance over the past financial year and has been produced in collaboration with you, our customers.  ...

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Is your boiler ready for winter?

As we start to move into Autumn, it's a good idea to check your boiler now and prepare for the winter ahead....

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Services closed on 17 September

We'll be closed on Wednesday 17 September when all colleagues will be attending a training day....

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Time for a change?

People are our greatest asset, and we're committed to developing and recognising our colleagues and creating a happy, motivated and engaging work environment.

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We're more than just a housing association

We're here for the long term and intend to grow, develop, and deliver year-on-year improvements that will make a lasting difference to our customers. We can only do this with the commitment, energy, and enthusiasm of a great team.  

See our vacancies