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    Fair access to our services

    We want to support all customers to have fair access to our services.

    What does this mean?

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    How we're doing for you

    You can find out how we're performing every month by visiting our performance pages.   

    Find out more here

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    Our customers

    Your opinion matters

    Could you help us shape our services? Join one of our customer engagement panels to have your say, review our performance, influence our plans and help us improve.

    Find out more

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    It's time! Customer Compass

    You can now update your details anytime by completing your Customer Compass survey. Just click the button below to get started.

    Find out more

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    Our customers

    Manage your direct debit payment schedule with MyGolding

    MyGolding is our secure online portal, which allows you to book a repair, pay your rent and make an enquiry online 24 hours a day, seven days a week.

    Sign up is quick and easy!

What's going on?

Hand at laptop paying with credit card
Look out for your quarterly rent statement

Please check your emails for your quarterly rent statement today (Monday 28 July )....

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Lifting the lid on social housing stigma

This month, we held two bootcamp sessions with colleagues and customers to kick start the conversation on the stigma facing many people living in social housing....

Home owner opening her front door
Jaine loves the security of her new Shared Ownership home

New homeowner Jaine loves the freedom and security of her brand new, two-bed shared ownership house, close to extended family but also perfectly placed to allow her time for herself.  ...

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Time for a change?

People are our greatest asset, and we're committed to developing and recognising our colleagues and creating a happy, motivated and engaging work environment.

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We're more than just a housing association

We're here for the long term and intend to grow, develop, and deliver year-on-year improvements that will make a lasting difference to our customers. We can only do this with the commitment, energy, and enthusiasm of a great team.  

See our vacancies