We’re committed to listening to customers and acting on feedback
We’re committed to listening to our customers and acting on your feedback. We take your comments, complaints, survey feedback and compliments seriously.
We aim to “Listen and Act” and will be regularly updating you with what we’re doing to make improvements to our services.
Please see below for examples of how we're listening and acting on your feedback.
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March 2025
Listen - Thank you to over 500 of you that took the time to respond to the consultation on our corporate plan. You helped to confirm that the priorities we’d set out were in line with what you wanted to see.
Act – You can now read this years corporate plan on our website.