Steph Goad, our Chief Executive, is looking forward to her second customer phone in session on Thursday 1 September.
What's going on?
The weather is heating up again from today and over the weekend.
To protect our colleagues, we’ll be reducing our cleaning, caretaking and waste collection services and outdoor jobs will be rescheduled.
We want to be open with our customers about how we are performing, so each month we will share our performance figures with you. This graphic shows our performance figures for March 2022.
If you’ve recently reported a repair to us, we’re sorry that you haven’t received the service you’d usually expect or if you’ve found it difficult to get through to us on the phone.
Going away on holiday should be a relaxing experience, free from the everyday stresses of home and work, a chance to unwind. To help you do this, we’ve put together top tips to help keep your home safe while you’re away.
We're pleased to announce that we've exchanged contracts with major housebuilder Bellway to build 72 new affordable homes at Oxenden Park in Herne Bay.
It’s been a busy first quarter of the financial, 2022-23 for Maidstone based housing association Golding Homes (Golding) as this week sees them take handover of the 100th new build homes ready for a local family to move in.
Golding Homes customer Paul Billanie was over the moon when he heard he was the first winner of our We Care awards – recognising silent heroes who positively contribute to the well-being of others.
There’s a Red weather warning in place across the country on Monday and Tuesday due to extreme heat.
To protect colleagues we’ll be reducing our cleaning, caretaking and waste collection services and outdoor jobs will be rescheduled.
Our customer services team will be attending training on Wednesday 13 July. Our phone lines will be diverted to our Out of Hours service provider on this day but other than this, you shouldn’t notice any difference in the service to you.