What's going on?


Speak to Steph

Steph Goad, our Chief Executive, is looking forward to her second customer phone in session on Thursday 1 September.


Amber weather warning

The weather is heating up again from today and over the weekend.  

To protect our colleagues, we’ll be reducing our cleaning, caretaking and waste collection services and outdoor jobs will be rescheduled.

Our June performance

We want to be open with our customers about how we are performing, so each month we will share our performance figures with you. This graphic shows our performance figures for March 2022. 

Thanks for your patience

If you’ve recently reported a repair to us, we’re sorry that you haven’t received the service you’d usually expect or if you’ve found it difficult to get through to us on the phone.

Keeping your home safe while you're away

Going away on holiday should be a relaxing experience, free from the everyday stresses of home and work, a chance to unwind. To help you do this, we’ve put together top tips to help keep your home safe while you’re away.

New affordable homes to be built in Herne Bay

We're pleased to announce that we've exchanged contracts with major housebuilder Bellway to build 72 new affordable homes at Oxenden Park in Herne Bay.

Golding takes handover of 100th new home this quater

It’s been a busy first quarter of the financial, 2022-23 for Maidstone based housing association Golding Homes (Golding) as this week sees them take handover of the 100th new build homes ready for a local family to move in.

Golding customer scoops up first We Care awards win

Golding Homes customer Paul Billanie was over the moon when he heard he was the first winner of our We Care awards – recognising silent heroes who positively contribute to the well-being of others.  


Red weather warning

There’s a Red weather warning in place across the country on Monday and Tuesday due to extreme heat.

To protect colleagues we’ll be reducing our cleaning, caretaking and waste collection services and outdoor jobs will be rescheduled.

Customer Service Team training

Our customer services team will be attending training on Wednesday 13 July. Our phone lines will be diverted to our Out of Hours service provider on this day but other than this, you shouldn’t notice any difference in the service to you.


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