Kitchens

Kitchens

 

We’ll maintain your kitchen throughout its life, repairing wear and tear damage. When doors, worktops and tiles have been damaged, or need to be replaced we’ll always try to match the colour and style, but where this isn't possible, we’ll colour match as best we can.

Table of responsibilities and actions

*please refer to recharge policy

REPAIR PRIORITY  RESPONSIBILITY  NOTES
Cooker Socket  Routine repair  Us  
Kitchen cupboards and worktops  Routine repair Us If a replacement is needed, we’ll always try to match the colour and style, but where this isn't possible we’ll colour match as best we can. We’ll allow for normal wear and tear but you may be recharged if the damage was caused by you.
Kitchen cupboards and worktops Full replacement Us* If a replacement is needed, we’ll always try to match the colour and style, but where this isn't possible we’ll colour match as best we can. We’ll allow for normal wear and tear but you may be recharged if the damage was caused by you.
Plugs and chains    You  
Kitchen sink and drainer  Routine repair  Us*  
Tiled splash backs  Routine repair  Us* We’ll always try to match the colour and style, but where this isn't possible we’ll colour match as best we can.
Blocked sink    You You should try to clear the blockage yourself. If you can't clear it, you can call us but you may be charged for the repair.
Appliances such as fridges, freezers, washing machines, dishwashers, cookers and hobs   You Unless owned by Golding Homes.
Electric oven or hob (Market Rent customers only)  Emergency – make safe  Us  
Gas oven or hob (Market Rent customers only)  Emergency – make safe  Us  
Dishwasher, fridge freezer, washing machine & fittings (Market Rent customers only) 

Routine  repair 

Us  

Electric oven or hob (Market Rent customers only)

Replacement

Us  

Gas oven or hob (Market Rent customers only)

 

Replacement

Us  

Dishwasher, fridge freezer, washing machine & fittings (Market Rent customers only)

Replacement

Us  
Kitchen fire doors (flats only) Routine - full repair Us