Report a Repair
The quickest and easiest way to report a repair to us is through our new online customer tool, MyGolding. Register today for 24/7 access to your account.
MyGolding offers a secure way to book a repair at a time and place that suits you. Registration is easy. Just follow the link and have your tenancy number and a valid email address to hand. You can find your tenancy number at the top of your rent statement.
You can also report a repair by calling us and selecting option 1.
Back to the list
Is your home less than a year old?
A repair on a home that is less than a year old is called a defect and will be dealt with through our Defects Procedure. To report a defect please call us on 0300 777 2600 and select Option 1.
We will contact the Developer to rectify the issue.