Report a Repair
The quickest and easiest way to report a repair to us is through our new online customer tool, MyGolding. Register today for 24/7 access to your account.
MyGolding offers a secure way to book a repair at a time and place that suits you. Registration is easy. Just follow the link and have your tenancy number and a valid email address to hand. You can find your tenancy number at the top of your rent statement.
You can also report a repair by calling us and selecting option 1.
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Is your repair an emergency?
Please first check to see if your repair is an emergency by following the link - Emergency repairs
We will attend to an emergency repair within 24 hours to make sure that there is no danger to residents or serious damage to property.
Where more repair work is necessary, we'll arrange a follow-up visit to complete the repair.