Fair access to accessible formats

Fair access to accessible formats

We’re aware that as our customer you should get information in a way that works for you. We’ll provide information in accessible formats including:

  • Large print
  • Braille
  • Audio
  • Another language
  • Easy read

Our website features the ReachDeck Toolbar. This can be accessed by clicking on the icon featured top right on the home page.  The toolbar gives you the ability to customise the site to suit your needs, including changing colours, contrast levels, fonts, and font size. You can also navigate the site using keyboard or speech recognition software and listen using a screen reader.

Our full website accessibility statement is available here.

How do I...

 Change website text into another language?

1.    Click on the ReachDeck icon top right of screen
2.    Toolbar of options will appear top left of screen
3.    Click on the ‘A’ icon next to the pause button
4.    Choose the language you want from the drop down menu
5.    Text on the website will be in the chosen language until you change this

Turn website text to speech?

1.    Click on the ReachDeck icon top right of screen
2.    Toolbar of options will appear top left of screen
3.    Highlight text and click the play button

Take a look at the videos below.