News

We are going to be publishing regular performance figures to our customers to show how we are doing to be outstanding at customer service. Find out how we did in December. 

In response to the latest period of lockdown, we have been looking at what we can do to support our customers so are re-launching our Golding Giving hardship fund. The fund supports customers who are struggling financially during the current Covid-19 pandemic. 

We are offering our customers the chance to win a brand new 32 GB Apple iPad, worth over £300!*   

Last month members of the Maidstone Task Force carried out a waste crime day in the Shepway area of Maidstone, helping to educate residents to current legislation.

The safety of our customers and colleagues remains our top priority so we have made the decision to move to delivering essential only services, including repairs during the current period of lockdown. 

Christmas should be full of excitement but this year Coronavirus has left a lot of families facing hardship. Fusion Maidstone has worked with partners to give a little cheer to local children this Christmas.

We’ve been listening to our customers' feedback on our repairs services, and have used these valuable insights to make some new plans for a responsive, high-quality service in 2021.

Our Homes team will be operating a reduced cleaning service over the Christmas period. Find out more.

You are very important to Golding. Going forward we are going to share with you how and what we are doing to be outstanding at customer service.

Golding Homes confirmed the appointment of Ebele Akojie this week as part of their continuing commitment to strengthen their Board and governance structures.