We are committed to do everything we can to support our customers and colleagues who are affected by domestic abuse. We have signed up to the Domestic Abuse Housing Alliance (DAHA) whose mission is to “improve the housing sector’s response to domestic abuse through the adoption of an established set of standards and accreditation process.”
An estimated 1.6 million women and 757,000 men experienced domestic abuse last year* with housing acting as the primary barrier for women attempting to leave abusive situations. Golding Homes, like other housing organisations are ideally placed to spot and respond to domestic abuse as we are often the first point of contact. We are starting our process of gaining the DAHA accreditation for our approach in managing, responding and supporting customers experiencing or surviving domestic abuse.
Genette Pinwill, Head of Tenancy Management said:
“We have a journey to reach this accreditation, but this marks our commitment to this very important issue. We have formed a working group made up of colleagues from across the business to help us and will be providing everyone with the support and learning and development tools needed to spot the signs of domestic abuse.
“To help shape our services and policies, we really need to involve our customers, particularly those who have experienced domestic abuse, so we can listen to their experiences and understand what support is available. If you would like to help us, please email email@example.com . We know this is a very sensitive topic and would make sure that you would have a safe space to talk to us.”
Domestic Abuse means threats or acts of harassment or assault by someone living with you. It can also include mental, physical or sexual abuse. If you, or someone you know is experiencing domestic abuse, we are here to help with practical advice and assistance to speak with experts. For victim support you can also contact Refuge or visit the Domestic Abuse Service website . If you are in danger, please call 999 immediately.