General needs Rent and SC FAQs 2026

  1. Timetable for receipt of actual accounts for variable service charges

  2. Why am I being charged for fly tipping?

  3. My neighbour pays less in service charges than me. Why?

  4. What happens if I’m unable to pay my rent and service charges?

  5. Why has it gone up?

  6. How are my service charges calculated?

  7. Why has it gone up?

  8. I pay a variable service charge – when will I receive my actual account for 2025/2026?

  9. What if I think I’m not receiving a service or I'm unhappy with the quality of a service?

  10. I have new costs this year. Why?

  11. Some of the names of service charges have changed.

  12. What if I don’t agree with my rent increase?