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I moved into my home after the beginning of the financial year (1 April)
If you bought an existing leasehold, shared ownership or freehold home after the beginning of the financial year we still will provide an account for the whole year. This is usual practice. When you buy an existing leasehold, shared ownership or freehold home you take on responsibility for the costs for the whole year.
What sometimes happens is the seller’s Solicitor will hold funds to help pay towards a deficit. This is usually called a retention.
If you have a deficit to pay contact the Solicitor who acted for you asking them if there’s a retention from which you can seek a contribution. They may ask for a copy of the account as evidence of the balance owed.