Update on regulations

Update on regulations

We all have a responsibility for checking fire doors in our homes. We encourage customers to stay alert and report any damage you see.


Please check your front door

Leaflet showing how to check your front door is fire safe


Top tips when checking a fire door

5 step fire door check poster


From 23 January 2023, a new law came into force. Fire Safety (England) Regulations 2022, makes it a legal requirement for landlords (known as Responsible Persons under the legislation) of all multi-occupied residential buildings in England to keep residents informed about the safety of their fire doors.

For flats in blocks over 11 meters high (or 5 storeys and above), we'll:

  • Carry out checks every 3 months of all fire doors (including self-closing devices) in the common parts (ie shared corridors, lobbies, etc); and – on a ‘best endeavour basis’ – annual checks of all flat entrance doors (including self-closing devices).

For all our customers living in flats, regardless of the height of the block, we'll:

  • Share information about fire doors to the residents of the building. Including the following:

(a) fire doors should be kept shut when not in use

(b)residents or their guests should not tamper with the self-closing devices

(c) residents should report any faults or damages with doors immediately to their landlord

This guidance only applies to flats where the door opens into an internal communal area as houses don't have, or need, fire doors. 

To keep you updated on all we're doing to keep your building safe, and to comply with the new laws, we'll share information with all customers in a home that needs a fire rated front door.

On this page you will find some guidance and technical information to help you check that your fire door is working correctly, and if not, you should report it to us immediately. 

Our colleagues will be carrying out an inspection at least once a year and we would appreciate your cooperation in allowing access for this to take place.

You can find out more detailed information on the Government webpage The Fire Safety (England) Regulations 2022 (legislation.gov.uk)