Our Neighbourhoods Team will help you with any questions about your tenancy, neighbourhood disputes, paying your rent, claiming benefits or mutual exchanges.
Neighbourhood Advisors : Our team of Neighbourhood Advisors are often out and about visiting the estates and neighbourhoods that they look after.
As part of the Advisor role they deal with Anti-Social Behaviour, tenancy issues and breaches, monitor tenancy agreements and show properties to new tenants. They also ensure that our tenants are paying their rent and dealing with any rent arrears. They can also offer advice on how to manage your money, claiming benefits and can signpost you to other agencies for help and advice. Find out more about the work they do.
Tenancy Support Advisor - We have a Tenancy Support Advisor who works closely with tenants who are having difficulties in order to support them to maintain their tenancies.
Community Safety Advisor - Our Community Safety Advisor coordinates our Anti-Social Behaviour service and supports Neighbourhoods Advisors with their most complex cases.
If you would like to speak to one of our Neighbourhoods Team then please call 0300 777 2600 or complete our online enquiry form.Enquiry Form