After last year we know how important it is to make this Christmas special and to be with your loved one s . P lease remember it’s more important you and your family have a safe and secure home to be together in, than l ots of fancy gifts under the Christmas tree.
We understand money is tight for many people at the moment, with rising energy bills and Christmas around the corner, but we’re here to talk to if you’re struggling with money.
Get in touch and let us know your circumstances so we can work with you and help you find a solution. You don’t have to deal with the situation on your own, talking with a member of our team can really help. Email account managers @goldinghomes.org.uk or call 0300 777 2600 and ask for our Income team.
In addition to our Income team, we have our workwise team that can help you if you're looking for work and need some careers advice. We also have an expert team of Benefit Advisors who are able to help you with benefits or debt advice, free of charge. They can support with benefit assessments, helping with benefit claims, reviewing budgets, doing comparison checks on energy suppliers, and providing debt advice on priority bills. The team can also refer you to other organisations and agencies who may also be able to assist you. Please get in touch with us if you think you could benefit from this service, email: welfarebenefitsservice@goldinghomes .org.uk
Please also be wary of loan sharks and possible scammers who might target customers in the run up to Christmas and New Year. Illegal lenders will often look to take advantage of those people in difficult situations. We want you to be aware and to talk to us if you’re struggling financially
Christmas can be an expensive time of year but ensuring your rent is covered should be a priority.
There are many ways you can pay your rent , the simplest is online using our customer portal, MyGolding . All you need is a valid email address and your tenancy number . If you need support to register, please email firstname.lastname@example.org with your name, date of birth and address and our team will help you.