News

We understand that these continue to be really difficult times for everyone, and ask for your continued understanding as we all follow lockdown guidelines.

A new domestic abuse programme has been launched in Kent, designed to support men who want to change their behaviour.

Residents in ME15 area of Maidstone are being urged to have a Covid test following news that a case of the South African variant of the virus has been found. Door to door testing will commence from 2 February.

We are going to be publishing regular performance figures to our customers to show how we are doing to be outstanding at customer service. Find out how we did in December. 

In response to the latest period of lockdown, we have been looking at what we can do to support our customers so are re-launching our Golding Giving hardship fund. The fund supports customers who are struggling financially during the current Covid-19 pandemic. 

We are offering our customers the chance to win a brand new 32 GB Apple iPad, worth over £300!*   

Last month members of the Maidstone Task Force carried out a waste crime day in the Shepway area of Maidstone, helping to educate residents to current legislation.

The safety of our customers and colleagues remains our top priority so we have made the decision to move to delivering essential only services, including repairs during the current period of lockdown. 

Christmas should be full of excitement but this year Coronavirus has left a lot of families facing hardship. Fusion Maidstone has worked with partners to give a little cheer to local children this Christmas.

We’ve been listening to our customers' feedback on our repairs services, and have used these valuable insights to make some new plans for a responsive, high-quality service in 2021.