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Sian Humphreys - Assistant Director of Repairs and Maintenance
E: sian.humphreys@goldinghomes.org.uk
Sian joined Golding in February 2023 and is responsible for overseeing our repairs and maintenance service. She has over 20 years of experience in the housing sector having started as a customer service advisor and working her way through tenancy management and customer engagement. Sian holds a CIHCM credential and a Lean Six Sigma Green Belt certification which enables her to apply best practices and continuous improvement methods to her work. She’s successfully delivered multiple projects on topics such as customer engagement, team building, leadership development, and change management.
Sian is passionate about R&M and delivering high-quality services and solutions to customers and stakeholders. She’s driven by a mission to make a positive difference in the lives of people and communities through housing.