• You said, we did

    You said, we did

    Keeping our promises

    Golding Homes is committed to listening to our customers and acting on your feedback.

    Our Performance

You said, we did

We take your feedback through complaints, surveys, and compliments seriously. Our ‘You Said, We Did’ feature details what we've done to improve our services to you over the last year.

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You said, we did June 2022

  • You said: you wanted us to do more to deal with environmental crime in your neighbourhoods, like fly-tipping and abandoned vehicles  
  • We did: we're working in partnership with Maidstone Borough Council (MBC) and the Maidstone Taskforce to make improvements to your neighbourhoods. Thanks to this partnership MBC have given our Tenancy Advisors the power to issue Community Protection Warnings to people that are causing low level anti-social behaviour issues. This is helping to reduce this type of behaviour and issues, making neighbourhoods cleaner and safer to enjoy.