I pay by standing order. Do I need to do anything? | 2026 Freehold Rent and Service Charges FAQs

Yes, you’re responsible for telling your bank about the new amount to be paid and it's important you do so. You may wish to consider moving to Direct Debit, so the change happens automatically in future. You can do this easily and quickly by signing up to our customer portal, MyGolding. All you need is a valid email address and your tenancy number, which can be found on your statement or service charge letter.