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I pay a variable service charge – when will I receive my actual account for 2025/2026?

The end of September 2026 is when you’ll first see a major difference. This’ll be when you get the actual accounts for your estate or building for the year (sometimes called a summary or year-end account) detailing exactly what was spent in 2025/2026 and any difference between what was estimated and the final cost.  In February 2027 when you receive a  notification like this one, detailing your charges  for the upcoming year , you’ll  see a line on your account referring to a balance brought forward.  This b alance will be the difference between the estimated and actual costs for the 2025/2026 year and will either increase or reduce your cha rges for the coming year.    

If you pay an ineligible service charge, you’ll see a line mentioning an ineligible balance brought forward. This balance will be the difference between the estimated ineligible costs and the actual ineligible costs for 202 5 /202 6 .