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What if I think I’m not receiving a service or I'm unhappy with the quality of a service?
If you think you’re contributing towards a service you don’t receive, please contact us so we can investigate. Mistakes can happen and we want to get it right. Sometimes, it might be certain services aren’t particularly obvious. We can help explain this and give details of the visits or work undertaken. If you aren’t happy with the quality of a service you receive, please contact us so we can investigate this for you.