Sunningdale Court

Sunningdale Court

What are we doing?

As a result of intrusive building surveys, we've identified some areas where improvement works may be required. This includes ensuring disused gas flues are correctly sealed and installing an automatic smoke ventilation system to the communal areas. We'll also be looking at areas of fire compartmentation throughout the building. We're working with consultants to develop a schedule of works and will share this with you once it’s been completed. All customers will be able to remain in their homes while any works take place.

We’ll be posting the latest news for Sunningdale Court here, so please visit this page to stay up-to-date.

Latest update 19.12.23

Door Entry System

Work will begin on Monday 22 January 2024 to fit a brand-new intercom entry system complete with new handsets in each flat. The work should be completed in one week, with the co-operation of the residents for access


  •        installation of handsets will be on 22, 23 and 24 January. Our contractors will be on site from 8am to 4pm each day
  • the existing intercom will stop working from 22 January, but existing fobs will continue to work. Notices will be left on the doors for deliveries etc.

We'll be in touch with customers to get access to individual flats closer to the start of the works.* 

*A reminder: when visiting your home, we carry identification (ID) and our contractors have a letter of authorisation. Please always ask to see ID and be sure before letting anyone in your home. If you are unsure do contact us, our colleagues will be happy to wait for you to check and confirm their identity.

0300 777 2600 (free from most mobile and landlines)

We are available to take calls Monday to Friday 8am - 6pm (Tuesdays from 9.30pm - 6pm)


Update 16.03.23

Kent Fire and Rescue will be carrying out two training sessions at Sunningdale Court next week. The Maidstone and three local part-time station crews want to do high-rise block training at Sunningdale Court between 7pm and 9pm on both Monday 20 and Thursday 23 March.

There’ll be three fire appliances parked up in the car park area and approximately 20 fire fighters at the block each night. They’ll be walking through the building to check the block’s layout and to run through what they’ll do if they have to attend the block if there was a suspected fire. They’ll carry equipment to give the fire fighters an appreciation of what to expect if they do attend and help them to plan how they will set up ready to deal with any suspected fire.

There’ll be no water brought into the building, but there’ll be noise as the fire fighters move around the block and discuss their procedures. They’re likely to be working between the ground and 6th floors but haven’t finalised their plans yet. If this changes, we'll let you know.

Please make sure that all cars are parked in marked bays and the area marked with hatched lines is kept clear of any vehicles (this should be the case every day).

Evacuation plan for Sunningdale Court

The current fire strategy is stay put. If you're alerted to a fire, there are different actions you should take depending on the location of the fire:

  • Fire in your flat: Leave your flat, closing all doors behind you and call 999
  • Fire in common areas: Only leave the building if you are in that area
  • Fire in another flat or another part of the building: Stay in your flat.

If you’re not directly affected by the fire, you can stay in your flat unless directed otherwise by the emergency services.

If at any time you feel under threat, you're of course still free to leave the building.

What is a Personal Escape Plan?

A Personal Escape Plan is what you would follow in event of a fire in your building. For your own safety, it’s important you and your family all know what to do in the event of a fire. If there's anyone in your household who in the event of an emergency, may not be able to quickly reach a place of safety unaided, or may need additional support in the event of a fire, please email so that we can work with them to make sure they remain safe.

Fire Risk Assessment (FRA)

A fire risk assessment is an inspection of a building and its use, structure and the occupants. It identifies any potential fire safety hazards and risks present and provides recommendations on how those risks can be managed to keep the people living in the building safe.

We’ve been working with a group of engaged customers who live in mid and high rise buildings to make improvements to these FRAs - making them clearer and easier for everyone to understand.

You can view a copy of the customer friendly Fire Risk Assessment for Sunningdale Court Square Hill Road Maidstone Kent ME15 7TT .pdf [pdf] 238KB here.

Your building’s fire risk assessment may include some actions, which we'll complete by the due date stated.

Contact us

If you have any questions, please contact us via or call 0300 777 2600 and ask for someone in the Building Safety Team.