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I want some more information about what I’ve been charged
You’re entitled to know more information about what we’ve charged as well as see invoices and/or supporting documentation.
Information we can provide includes:
• Details of any service provided under a contract such as grounds maintenance, lift maintenance, or fire alarm maintenance
• A transaction list showing the details behind each cost
• Details of what works were completed
• Copy invoices for what we’ve paid through the year – please note these can sometimes include costs for other properties. Where that’s the case we’ll provide a copy of the schedules which accompany the invoice
• Schedules showing the cost for your building or estate
Please get in touch if you would like more information.